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Tourism and Travel Services Management

Program Description

Just the Facts

Tourism and Travel Services Management. A program that prepares individuals to manage travel-related enterprises and related convention and/or tour services. Includes instruction in travel agency management, tour arranging and planning, convention and event planning, travel industry operations and procedures, tourism marketing and promotion strategies, travel counseling, travel industry law, international and domestic operations, and travel and tourism policy.

This program is available in these options:

  • Certificate / Diploma
  • Associate degree
  • Bachelor's degree
  • Graduate Certificate
  • Master's degree
  • Doctoral degree

High School Courses

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See the high school courses recommended for programs in this pathway:


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Related Programs

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Additional Information

The tourism industry includes hotels, restaurants, attractions and the travel professionals who organize family getaways, private vacations, adventure travel, business trips, conventions and related transportation and promotions. Think of the people you come into contact with on vacation -- many of them work in the travel industry!

It's a large industry, and it's expected to grow even bigger. "Today's job market is the best that it has ever been and will continue to be as the boom generation retires," says David Martin. He is the director of a tourism faculty.

Students can study tourism and hospitality management in four-year bachelor's degree programs. If you want to move into high-level management positions, you may need a master's degree. A few MBA programs offer specialties in tourism and hospitality.

For people who want to work more directly with tourists, there are a variety of two-year programs in recreation and tourism. If you can't decide, many schools allow you to begin in a two-year program and transfer to a four-year program later. You should ask in advance if this is possible.

Students can also train in specialized areas such as ecotourism. Ecotourism aims to lessen the effects of tourism on the environment and promote local culture. It has a focus on nature, and travel is usually to places with a unique cultural heritage, plants and animals.

You will need to decide what interests you and narrow down the options. "A young person has to think about where they want to be in 20 years," says Joseph West. He is dean of the School of Hospitality and Tourism Management at Florida International University.

"If you want to be a cook or chef in 20 years, go towards the vocational end of the stream. If you see yourself running a restaurant or hotel or in charge of an airline, pursue a university degree to get the skills necessary to succeed," says West.

You could get a summer or part-time job in tourism to see if it's for you. There are many entry-level jobs available and it's often possible to advance without extensive educational requirements.

"That being said, earning potential, the speed at which an employee advances and their level of advancement may be influenced by the level of education that an employee has acquired," says Phyllis LeBlanc. She is part of the tourism management faculty at a college.

When you choose a college or university, you will want to check some facts before paying tuition. Find out the reputation of the program in the industry. "The hospitality and tourism industry is facing a major labor shortage and realizes they need to provide high school students information about careers in this industry, and would be more than happy to discuss this with interested students," says Martin.

Ask about what activities are available on campus. Find out how many grads get hired and if recruiters target the program. Look at their alumni network. "One way you'll get ahead is alumni will help you," says West, noting that many alumni hire grads of his program.

In high school, take any tourism and food courses that are offered. English, math, economics and accounting will also be useful. Second language studies are often required.

"Integrate tourism into geography, economics; take field trips to tourism attractions with a focus on relevance to economic development and quality of life," says Victor Teye. He is a tourism professor at Arizona State University.

Any teamwork activities like sports teams, clubs or associations will help.

You may face field trip or travel expenses. Textbooks, uniforms and professional dress will be extra. You may want to get certifications that cost extra -- examples include food safety, responsible beverage service and first aid.


Links

Occupational Outlook Handbook
For more information related to this field of study, see: Travel Agents

For more information related to this field of study, see: Lodging Managers

World Travel and Tourism Council
Promoting growth in travel and tourism around the world

U.S. Trave Association
Find current news and career information

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

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