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Interviewer Clerk

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AVG. SALARY

$49,070

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Decreasing

Real-Life Activities

Real-Life Communication -- Solution

Here's how you could fill it out:

Incident Report

Name of Interviewer:
Your Name

Date:
Today's Date

Name of Respondent:
Mrs. Smith

Respondent's Telephone Number:
(xxx) xxx-xxxx

Time Call Placed:
10 a.m.

Time Call Completed:
10:23 a.m.

Describe the Incident:

Halfway through the telephone interview, the software program froze and would not allow me to enter any more data. I exited the program and reopened it. This time, I could not find the file that I had been working on. I do not know if any of the work was saved or if the entire file has disappeared.

Action Taken:
I apologized to the respondent and rebooked the interview for another time.

Signature:
Your signature

"Occasionally, there are forms to fill out. Perhaps something goes wrong with the computer. In these cases, there are procedures to follow," says Dottie Oliver. She is a phone center coordinator. "It will require a written report, filling out a form."


Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support