Real-Life Decision Making -- Solution
You decide to use chemicals to remove all of the existing paint,
then paint the surfaces.
You explain to Mrs. Townley that your options are limited. If you only
scrape the wall and then paint everything, you can only guarantee that your
paint will adhere. You can't guarantee that the old paint will continue
to adhere, since it's already starting to flake off in places now. You
tell her that by utilizing chemicals to remove all of the existing paint,
you're able to guarantee the entire job, and she will be satisfied that
the paint won't chip and flake at a later date.
You start on the job, using chemicals to remove all of the existing paint.
Then you paint the surfaces. But you don't finish the job by the weekend.
In fact, you work the entire next week at Mrs. Townley's home, which
puts you a week behind schedule at your other jobs.
Though Mrs. Townley is pleased with the results, the expensive paint job
has created a financial hardship for her. In fact, Mrs. Townley's son
is not pleased with the amount of money you charged his mother, and he thinks
you've tried to take an advantage of an elderly woman.
Though this option may be chosen in real-life situations,
it's very important for the painter to be totally clear with the owner
in all aspects of the job.
"When a painter removes old paint then paints over it, he can guarantee
the whole job. However, it's much more expensive and time consuming.
This option is used in a lot of restoration projects," says professional painting
instructor David Lick.