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Door Attendant

Real-Life Activities

Real-Life Communication

Door attendants (also known as doormen) must have excellent verbal communication skills because they constantly work with the public. John Tomko is a doorman. He says communication skills are very important. "You gotta be able to deal with people," he says.

Written communication skills are also important because doormen may have to keep a logbook in which they record incidents and special visitors.

You are a doorman at a club. A small group of males is acting rather inappropriately. They are loud and are using language that is incredibly profane. Not surprisingly, they bother another group of guests. They ask you to deal with the loudmouths.

You have two options. You can either kick them out or issue them a warning. You decide to give them a chance to change their behavior, and you issue them a warning.

Here are the main facts you must tell them. The rest -- tone, style -- is up to you.

  • There has been a complaint from other guests
  • The guests object to their loud and profane language
  • This is merely a warning
  • But if the problem continues, they'll have no other choice but to leave the club

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

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