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Real-Life Activities

Real-Life Communication -- Solution

Here is how you could deal with each situation:

1. In the first period, Tommy Stintson scored a goal, got an assist, and got into a fight -- a Gordie Howe hat trick. The goal was a beauty -- he put the puck in the top corner of the net. He finished the game with a clutch move: getting a goal in the last 30 seconds of the game. Everyone loves a buzzer beater.

2: You're tempted to not say anything, and hope she doesn't see your broadcast later. But that's not a good idea; and you know she watches the show more often than not.

"This is unfortunate," you say to her, "but we actually don't have footage of that. I realize this would have been a great clip to have on the show. There was a lot of other action today that will make for a great show."

She says she wishes we had the footage, but she lets it go.

Dealing with upset bosses and colleagues is something that happens in this around-the-clock industry, where people can be frazzled and tired out. Learning how to keep spirits up is important.

3: You make a potentially bad situation alright by smiling and saying to him, "Look, I know lots of sportscasters are failed athletes just like music critics are failed musicians. But let me assure you, I've played tons of ball games. Just last night I was playing a great one on the Nintendo Wii."

A little humor -- or even an attempt at humor -- can go a long way. He smirks and the conversation resumes.


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