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Receptionist/Information Clerk

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AVG. SALARY

$35,050

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Communication -- Solution

Your friend has asked many favors of you. And most of these will place you in a conflict of interest situation. Therefore, if you give him what he requests, you might suffer the consequences.

This is what you tell him:

"I'm afraid I won't be able to satisfy your requests. For me, they present a conflict of interest. It's against my professional ethics.

"I can't give you your ex-boss's home phone number without his permission; it's confidential information. And I won't use my influence to convince him to rehire you. That's called influence peddling.

"I can't bring home office supplies for you. You are asking me to use my employer's property for private advantage -- that's considered theft. And you shouldn't be trying to bribe me with dinner either.

"What I will do is inform my superior that we are friends. That way the company will know that we have a relationship outside of work."

Your company should know that you are friends with this ex-employee. If you tell them in advance, they will trust your ethics and appreciate your honesty.

"Always let your superiors know when something strange happens. Or if someone is asking unusual questions. Trust your instincts. In my profession, I handle some very private details about the company and our clients. I always ask my boss before giving out important information, especially over the phone," says Gloria Savage. She is a real estate receptionist.


Contact

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    From outside the U.S., please call +1 (424) 750-3900
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    ndcrn@nd.gov | (701) 328-9733

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