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Receptionist/Information Clerk

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AVG. SALARY

$35,050

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Decision Making -- Solution

You drive the suitcase out to the airport.

Diane Clement was in a similar situation. Although this solution was the ultimate in customer service, this patient wasn't the hospital's only customer. Clement and her boss had to weigh the needs of the other patients.

Remember, the reception desk was very busy that day. And driving the suitcase to the airport meant a one-hour absence for you.

Luckily, the receptionist did not have to drive to the airport in this case. "But in certain situations, there is little or no choice. If the only solution that fits both the client and the company's needs is the option you have chosen as the last resort, you must be prepared to do it," says Clement.


Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

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