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Telecommunications Equipment Installer/Repairer

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AVG. SALARY

$69,310

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EDUCATION

Post-secondary training +

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JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Decision Making -- Solution

You tell them what kind of new system to buy.

You inform the company it would be cheaper for them to buy a new system. But you also tell them you've done some research to help them. You suggest a particular product as most suitable and most economical. You give the customer the name of a salesman at that company.

Your honesty and integrity earn you a good reputation in the business world.

Donna Best says the decisions telecom technicians make have a wide range of consequences. A phone system that does not work properly may cost a company lots of money in lost sales.

"You don't want the system to ever give anybody a busy signal who is buying from you," she says. A phone system that doesn't work properly may also cost lives, she says. This could be the case if a telecom tech doesn't program the 9-1-1 option into a newly installed phone.

"If somebody's having a heart attack, that's a life-and-death situation."


Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support