Frequently Asked Questions

Career Planning

You can access and retake the Interest Profiler from the Career Planning tab:

  • Sign into your account
  • Click the Career Planning tab, along the top menu
  • Click Learn About Yourself section
  • Click the Interest Profiler
  • Click the Get Started button

The results of the previous times you've taken the Interest Profiler are saved and will be displayed. Your new results will appear at the top of the list.

The assessments are found under the Career Planning section in the Learn About Yourself section:

  • Sign into your account
  • Click the Career Planning tab
  • Click the Learn About Yourself section

You will find all the assessments here.

Assessment results can be found in the Career Planning section:

  • Sign into your account
  • Click the Career Planning tab
  • Click the Learn About Yourself section
  • Click on the assessment you want to see the results for
  • Click See your results now next to the date for the results you wish to see

Assessment results can be found and printed when viewing the results page:

  • Sign into your account
  • Click the Career Planning tab
  • Click Learn About Yourself section
  • Click on the assessment you want to see the results for
  • Click the date for the results you wish to see (if you have only done the assessment once, there will be only one date)
  • When the results are displayed, in the top right-hand side, click on the PRINT THIS link

You can also email and PDF the results. These options are located next to the PRINT THIS link.

You can find out which Career Cluster an occupation/career belongs to by doing either of the following:

  1. Click the Career Planning tab.
  2. Select Explore Careers.
  3. Using the Alphabetical Browse, find the occupation/career you would like to learn about.
  4. Click the occupation/career.
  5. Under the title "Just the Facts," you'll find a sentence describing which Career Cluster and pathway the occupation/career is in.

OR

  1. Type the name of your occupation/career into the Search box at the top of the page.
  2. In the results, find the occupation/career that matches or most closely matches yours.
  3. Click the occupation/career.
  4. Under the title "Just the Facts," you'll find a sentence describing which Career Cluster and pathway theoccupation/ career is in.

You can use the Resume Builder to create and save more than one resume

  1. Click the Career Planning tab.
  2. Click Get a Job section.
  3. Click Resume Builder to create your own resume(s). You can create as many resumes as you need.

If you have already created a resume and saved it to your computer, you can save and upload one or more resumes to Your Portfolio.

  1. Click Your Portfolio tab.
  2. Next, click the Career Planning Portfolio section on the Index page.
  3. Click Your Career Planning Documents on the right-hand side to upload your resume(s).

Financial Aid Planning

To search for scholarships:

  • Click the Financial Aid Planning tab.
  • Click the Find Scholarships section.
  • Click Find a Scholarship, Browse Scholarships or use the other scholarship search tools.

Your Portfolio

You can change your email address by following these instructions:

  • Sign into your account
  • Click the Your Portfolio tab
  • Click on Your Profile
  • Click on The Basics
  • Click on the EDIT button (top right-hand corner)
  • Enter your new email address
  • Click Save

To delete our account, complete and submit the account deletion request form pdf to support@xap.com. XAP will confirm deletion within 2 weeks from the date this signed form is submitted to XAP.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support