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Switchboard Operator, Including Answering Service

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JOB OUTLOOK

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What To Learn

High School

What high school courses should you take if you're interested in this career? Get your answers from the Business Management and Administration cluster Administrative Services pathway.

Beyond High School

Here's a list of programs that you should consider if you're interested in this career:

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus on-the-job training

Switchboard operators usually receive informal on-the-job training lasting only a few days or weeks. Because they are often the first contact with the public or client, switchboard operators often receive some training in customer service. Employers generally require a high school diploma.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support