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Driving Instructor

Real-Life Activities

Real-Life Communication

John went through your driving course only to fail his road test at the end. Having paid $199.99 at the start and having spent three hours a week for the past seven weeks in class or on the road practicing, he seems to have simply expected to pass his final test.

Upon receiving his failure notice, he says to you, "I'm sorry, I don't understand. I go through your lousy course, I jump through all the hoops you want me to jump through and, hey, I paid my money! I want answers!"

Here is the information in your records:

StudentJohn Scalp
IDA51DD923666
Written Test48/100
ResultFail
Road Test79/125
ResultFail

Summary

Test SectionProblemActionFinal Result
RoadExcessive speed3 counts6 demerits
RoadFailure to stop at stop sign7 counts28 demerits
RoadFailure to use
turning signal
l4 counts12 demerits
WrittenFailed examination48 percentFailure

"Communication is very important, as it is in any teaching job," says driving instructor John Wright. "People rely on us not only for our abilities as driving experts, but also for our ability to convey to them what they're doing right and wrong and how they can improve."

With the information provided, write down what you're going to tell John in a nicely worded letter.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

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