Expand mobile version menu

Hotel/Motel Clerk

salary graphic

AVG. SALARY

$30,100

education graphic

EDUCATION

High school (GED) +

job outlook graphic

JOB OUTLOOK

Stable

What To Learn

High School

What high school courses should you take if you're interested in this career? Get your answers from the Hospitality and Tourism cluster Lodging pathway.

Beyond High School

Here's a list of programs that you should consider if you're interested in this career:

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus on-the-job training

Most hotel, motel, and resort desk clerks typically need a high school diploma and receive orientation and training on the job.

Insider Info

Additional Information

An increasing number of schools, colleges and universities offer certificate or degree programs in hotel and tourism management.

Edward Keenan is the front office manager for a hotel. He recommends spending at least a year in the industry before enrolling in such a program. "Those who have some exposure to the industry will generally do well in the course and gain promotions at their place of employment," he explains.

"I think you probably want some customer service experience in order to understand what the business is about," says Sean Cannard, another hotel front office manager.

He suggests students try to learn the ins and outs of the industry by seeking an internship at a hotel. "That way, you'll know within the first three weeks whether or not it's right for you."

The educational institute of the American Hotel and Lodging Association offers certification to hotel desk clerks in the U.S. Certification is not required.

Extra Requirements

Voluntary certification is available from the American Hotel & Lodging Educational Institute.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support