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Manufacturing Manager

Real-Life Activities

Real-Life Decision Making -- Solution

You institute mandatory overtime with the existing workforce.

Of the three options, this is the one Bill Waddell would choose. He's a manufacturing consultant who advises many manufacturers around the world.

Waddell says employers who implement mandatory overtime must communicate very well with their employees to minimize stress and conflict.

"Have a very flexible work schedule with them," he advises. "Be very sensitive to the fact that you're putting a big demand on their time, and that that creates a lot of personal stress for people. You have to be willing to work around the problems that it creates.

"You have people with kids at home after school, they have other responsibilities outside of work, and so you need to try to be very flexible about how you schedule that overtime. For some people it means working two hours extra Monday through Friday; for other people it means coming in on Saturday or Sunday.

"[You should be] as flexible as you can be in trying to minimize the havoc you're wreaking on people's personal lives when you go into a mandatory overtime mode."


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