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Real-Life Communication

Marine engineers often have to write reports. This requires good writing ability and, sometimes, a knack for delivering bad news with a positive spin.

You're a marine engineer who has just finished inspecting a 40-foot motorboat. The owner wants to know how much a complete overhaul of the vessel will cost and what the project would entail.

In your inspection, you found:

  • The ship's main bearing is shot and needs to be replaced. Cost: $5,000
  • The ship's engine has a leaky head gasket. Cost: $1,000
  • The ship's hull has several spots that need attention: Cost: $2,500

You have a long professional relationship with this person, so you are comfortable giving him the truth. What do you say?

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