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What To Learn

High School

What high school courses should you take if you're interested in this career? Get your answers from the Business Management and Administration cluster Administrative Services pathway.

Beyond High School

Here's a list of programs that you should consider if you're interested in this career:

Education Level

Education training and experience are required at different levels for success in different occupations.

High school (GED), plus on-the-job training

Switchboard operators usually receive informal on-the-job training lasting only a few days or weeks. Employers generally require a high school diploma.

Insider Info

Additional Information

A college degree isn't required to be a telephone operator. Most training is done by telephone companies or by company personnel. Operators usually receive one to three weeks of classroom instruction. After that, the rest is covered on the job.

PBX operators (those who work the telephone systems in corporate, government or industrial settings) usually have a shorter training period than operators employed by telephone companies. Most PBX telephone operators receive training by experienced personnel in an informal atmosphere.

Communication, technology or second-language courses could help you prepare for this career.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support