Monitors safety of the aircraft cabin. Provides services to airline passengers, explains safety information, serves food and beverages, and responds to emergency incidents.
This career is part of the Transportation, Distribution and Logistics cluster Transportation Operations pathway.
A person in this career:
- Verifies that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announces and demonstrates safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Monitors passenger behavior to identify threats to the safety of the crew and other passengers.
- Walks aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Directs and assists passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Prepares passengers and aircraft for landing, following procedures.
- Administers first aid to passengers in distress.
- Determines special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Attends preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Reassures passengers when situations, such as turbulence, are encountered.