Real-Life Communication
A new tactical officer has joined your emergency response team.
He is very skilled at gun handling and martial arts, and he responds quickly
during team practices.
"We have to be prepared for any physical circumstance.
We could be crawling on our hands and knees for half a mile to get to a suspect,
or spend half an hour hanging by our arms, so you have to be in top physical
condition," says tactical officer Helen Ramsey.
You believe he has
the potential to be a great tactical officer -- if he can overcome one problem.
You
have noticed this recruit tends to be too aggressive. His physical disarming
techniques are hostile, even in practices, and he competes with, rather than
cooperates with, the senior tactical officers. You are concerned this aggression
might put the recruit and the rest of the team in danger during an emergency
situation.
You must talk to the recruit about this problem, but you
want to be careful not to offend him. He has the potential to be a good tactical
officer. You don't want to drive him to quit the team, but if he doesn't change
you'll have to ask him to leave.
What would you say to encourage him
to change his behavior?