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Real-Life Communication

Good communication skills are as important in the field of fire protection as technical knowledge.

Shannon Arnold is a fire protection technician. Her work brings her in touch with the public, so she needs clear communication skills. In fact, one part of the job requires her to enforce local standards and codes, and may create some tense moments. But that has not been the case yet, Arnold says.

She says the public is quite receptive towards her and her colleagues because most people want to know how they can prevent fires. "So I never really had a rough encounter [while on inspection]," she says.

You're working as a fire protection technician. You inspect buildings for insurance purposes, to make sure building owners are maintaining their buildings to the proper insurable standards.

You have to know the building codes and the fire safety codes.

One day you run across a particularly cantankerous owner who wants you to explain to him why you're looking at the doors in his apartment building's hallway. So you give him the page out of the fire safety code book that tells why you're you inspecting the doors.

"I can't understand all that mumbo jumbo -- just tell me in plain English what you're doing," he says.

Explain the following codes to the gentleman using plain English.

2.2.2.2 Closures

  • 2.2.2.4. Inspection and Maintenance
    • (1) Defects that interfere with the operation of closures in fire separations shall be corrected, and such closures shall be maintained to ensure that they are operable at all times by:
      • a) keeping fusible links and other heat-actuated devices undamaged and free of paint and dirt,
      • b) keeping guides, bearings and stay rolls clean and lubricated,
      • c) making necessary adjustments and repairs to door hardware and accessories to ensure proper closing and latching and,
      • d) repairing or replacing inoperative parts of hold-open devices and automatic releasing devices.
    • (2) Doors in fire separations shall be inspected daily to ensure that they remain closed unless the door is equipped with an acceptable hold-open device that will permit the door to close automatically in the event of a fire.
    • (3) Doors in fire separations shall be operated at least monthly to ensure that they are properly maintained in accordance with Sentence (1)
    • (4) Closures in fire separations shall not be blocked or wedged open.
    • (5) Fire dampers and fire-stop flaps shall be inspected yearly to ensure that they are in place and are not obviously damaged or obstructed.

    Definitions:

    Closure -- means closing an opening through a "fire separation" or an exterior wall, such as a door, a shutter, wired glass, or glass block. It includes all components such as hardware, closing devices, frames and anchors.

    Fire separation -- a construction assembly that acts as a barrier against the spread of fire.

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