Telecommunications Equipment Installer/Repairer  What They Do

Just the Facts


Sets up, rearranges or removes switching and dialing equipment used in central offices. Services or repairs telephones and other communication equipment on customers' property. May install equipment in new locations or install wiring and telephone jacks in buildings under construction.

This career is part of the Arts, Audio-Video Technology and Communications cluster Telecommunications pathway.


A person in this career:

  • Notes differences in wire and cable colors so that work can be performed correctly.
  • Tests circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Tests repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Drives crew trucks to and from work areas.
  • Inspects equipment on a regular basis to ensure proper functioning.
  • Repairs or replaces faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Removes and remakes connections to change circuit layouts, following work orders or diagrams.
  • Demonstrates equipment to customers and explains how it is to be used, and responds to any inquiries or complaints.
  • Analyzes test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Adjusts or modifies equipment to enhance equipment performance or to respond to customer requests.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 20 lbs., sometimes up to 50 lbs. You might do a lot of lifting, carrying, pushing or pulling.
  • Work in this occupation involves bending or twisting your body more than one-third of the time
  • Work in this occupation involves use of protective items such as safety shoes, glasses, gloves, hearing protection, a hard hat, or personal flotation devices
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Requires getting into awkward positions
  • Lighting is either extremely bright or inadequate
  • Conditions are very hot (above 90 F) or very cold (under 32 F)
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Exposed to conditions such as high voltage electricity, combustibles, explosives, and chemicals more than once a month
  • Exposed to hazardous equipment such as saws, machinery, or vehicular traffic more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation requires being outside most of the time
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work at heights above 8 feet more than once a month on structures such as ladders, poles, scaffolding, and catwalks

Working in this career involves (physical activities):

  • Picking out a particular sound in the presence of other sounds
  • Maintaining a body position that prevents falling when in an unstable position
  • Identifying color and seeing differences in color, including shades and brightness
  • Moving the arms, legs and torso together when the whole body is in motion
  • Judging how far away an object is, or which of several objects is closer or farther away
  • Bending, stretching, twisting, or reaching
  • Seeing clearly at a distance
  • Detecting sounds and hearing the differences between sounds of different pitch and loudness
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person
  • Lifting, pushing, pulling, or carrying objects
  • Using abdominal and lower back muscles repeatedly or over time without tiring

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

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  • Cable Television Line Technician --
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