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Gambling Manager

What They Do

Gambling Managers Career Video

About This Career

Plans, directs, or coordinates gambling operations in a casino. May formulate house rules.

This career is part of the Hospitality and Tourism cluster Recreation, Amusements and Attractions pathway.

A person in this career:

  • Resolves customer complaints regarding problems, such as payout errors.
  • Removes suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  • Tracks supplies of money to tables and performs any required paperwork.
  • Explains and interprets house rules, such as game rules or betting limits.
  • Prepares work schedules and station arrangements and keeps attendance records.
  • Monitors staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  • Maintains familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  • Trains new workers or evaluates their performance.
  • Markets or promotes the casino to bring in business.
  • Interviews and hires workers.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time

Working in this career involves (physical activities):

  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Overtime work
  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Casino Operations Manager
  • Casino Manager — Oversees casino operations and makes sure that casino guests have a pleasant experience and they also ensure that both guests and employees are playing by casino rules.
  • Casino Shift Manager
  • Pit Manager
  • Slot Manager — Oversees the slot operation for a casino, from designing the layout for the slot floor, selecting the manufacturers and type and denominations of each machine, to overseeing the slot employees and their activities.
  • Slot Operations Manager
  • Table Games Manager
  • Table Games Shift Manager
  • Shift Manager
  • Gaming Manager

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support