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Real-Life Math

Your company has come up with a concept for a new chocolate. Peanut Butter Raspberry Truffles are scheduled to go to market as soon as they pass sensory evaluation. You have been given the task of heading the consumer acceptability panels. The panel consists of 25 people, each with a different background, race and preference.

First, your consumer testers are given samples of the new chocolate and asked to rate its flavor as either excellent, good, fair, poor or awful. Each of the ratings is given a numeric value:

Excellent = 10, good = 8, fair = 6, poor = 4, awful = 2

If your average consumer rating of the product is between 8 and 10, then you can approve the product to move forward to the next test required for approval.

If your consumers rate the new chocolate less than 8, then you will have to send the chocolate, along with suggestions for improvement, back to the development group.

The members of your panel are excited about the taste test, so you jump right into it. They rate the chocolate as follows:

9 consumers rate it as excellent
10 consumers rate it as good
2 consumers rate it as fair
2 consumer rates it as poor
2 consumers rate it as awful

Looking at these results, you think most of the consumers found it to be excellent or good (that is, they gave it a rating of at least 8), so you can move on to the next set of tests. Or can you? Figure out the average consumer rating.

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