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Receptionist

Program Description

Just the Facts

Receptionist. A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

This program is available in these options:

  • Certificate / Diploma
  • Associate degree

High School Courses

See the high school courses recommended for programs in this career cluster:

See the high school courses recommended for programs in this pathway:



Related Programs

Often similar programs have different names. Be sure to explore all your options.

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support