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Interviewer Clerk

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High school (GED) +

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What They Do

Interviewers Career Video

About This Career

Interviews persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Asks specific questions, records answers, and assists persons with completing form. May sort, classify, and file forms.

This career is part of the Business Management and Administration cluster Administrative Services pathway.

A person in this career:

  • Asks questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Ensures payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Identifies and reports problems in obtaining valid data.
  • Performs office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Reviews data obtained from interview for completeness and accuracy.
  • Compiles, records, and codes results or data from interview or survey, using computer or specified form.
  • Performs patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Assists individuals in filling out applications or questionnaires.
  • Identifies and resolves inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Supervises or trains other staff members.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Survey Interviewer
  • Admissions Clerk — Documents and manages the process of admission of prospective students or patients.
  • Admissions Representative
  • Admitting Representative
  • Interviewer
  • Market Research Interviewer — Gathers information from individuals or groups and logs the data for the purposes of developing/improving products or services, gauging public opinion or making other business decisions.
  • Data Collection Assistant
  • Registration Clerk
  • Research Interviewer
  • Telephone Interviewer


  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733