Expand mobile version menu

General Office Clerk

salary graphic

AVG. SALARY

$47,380

education graphic

EDUCATION

High school (GED) +

job outlook graphic

JOB OUTLOOK

Stable

What They Do

Office Clerks, General Career Video

About This Career

Performs duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

This career is part of the Business Management and Administration cluster Administrative Services pathway.

A person in this career:

  • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answers telephones, directs calls, and takes messages.
  • Communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.
  • Reviews files, records, and other documents to obtain information to respond to requests.
  • Opens, sorts, and routes incoming mail, answers correspondence, and prepares outgoing mail.
  • Computes, records, and proofreads data and other information, such as records or reports.
  • Completes work schedules, manages calendars, and arranges appointments.
  • Types, formats, proofreads, and edits correspondence and other documents, from notes or dictating machines, using computers or typewriters.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Clerk
  • Office Assistant — Performs a combination of clerical duties requiring limited knowledge of systems or procedures.
  • Office Clerk
  • General Clerk
  • Administrative Clerk (Admin Clerk)
  • Office Services Specialist
  • Clerical Assistant
  • Clerical Aide
  • Office Support Assistant

Contact

  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733

Support