Performs any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
This career is part of the Business Management and Administration cluster Administrative Services pathway.
A person in this career:
- Keeps money drawers in order, and records and balances daily transactions.
- Weighs letters and parcels, computes mailing costs based on type, weight, and destination, and affixes correct postage.
- Obtains signatures from recipients of registered or special delivery mail.
- Registers, certifies, and insures letters and parcels.
- Sells and collects payment for products such as stamps, prepaid mail envelopes, and money orders.
- Checks mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Answers questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Completes forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Provides assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Sorts incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.