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Quality Control Systems Manager

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Bachelor's degree or higher +

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What They Do

Quality Control Systems Managers Career Video

Plans, directs, or coordinates quality assurance programs. Formulates quality control policies and controls quality of laboratory and production efforts.

This career is part of the Business Management and Administration cluster Operations Management pathway.

A person in this career:

  • Collects and analyzes production samples to evaluate quality.
  • Analyzes quality control test results and provides feedback and interpretation to production management or staff.
  • Stops production if serious product defects are present.
  • Monitors performance of quality control systems to ensure effectiveness and efficiency.
  • Communicates quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Instructs staff in quality control and analytical procedures.
  • Produces reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Participates in the development of product specifications.
  • Reviews statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Identifies critical points in the manufacturing process and specifies sampling procedures to be used at these points.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation involves use of protective items such as safety shoes, glasses, gloves, hearing protection, a hard hat, or personal flotation devices
  • Exposed to conditions such as high voltage electricity, combustibles, explosives, and chemicals more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation requires being outside most of the time

Working in this career involves (physical activities):

  • Identifying color and seeing differences in color, including shades and brightness
  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Overtime work
  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Quality Assurance Director (QA Director)
  • Quality Director
  • Quality Manager
  • Quality Control Manager (QC Manager)
  • Quality Control Supervisor (QC Supervisor)
  • Quality Assurance Manager (QA Manager) — Responsible for assuring that all products are defect free and compliant with technical specifications.


  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733