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Tax Examiner/Revenue Agent

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Bachelor's degree

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What They Do

Tax Examiners and Collectors, and Revenue Agents Career Video

About This Career

Determines tax liability or collects taxes from individuals or business firms according to prescribed laws and regulations.

This career is part of the Government and Public Administration cluster Revenue and Taxation pathway.

A person in this career:

  • Sends notices to taxpayers when accounts are delinquent.
  • Confers with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
  • Notifies taxpayers of any overpayment or underpayment, and either issues a refund or requests further payment.
  • Maintains records for each case, including contacts, telephone numbers, and actions taken.
  • Contacts taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  • Answers questions from taxpayers and assists them in completing tax forms.
  • Collects taxes from individuals or businesses according to prescribed laws and regulations.
  • Determines appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
  • Checks tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
  • Examines and analyzes tax assets and liabilities to determine resolution of delinquent tax problems.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Collections Specialist
  • Tax Examining Technician
  • City Tax Auditor
  • Revenue Collector
  • Revenue Officer
  • Revenue Specialist
  • Tax Collector
  • Tax Compliance Officer


  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733