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Counter/Rental Clerk

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No standard requirement

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What They Do

Counter and Rental Clerks Career Video

About This Career

Receives orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

This career is part of the Marketing cluster Professional Sales pathway.

A person in this career:

  • Computes charges for merchandise or services and receives payments.
  • Receives orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explains rental fees, policies, and procedures.
  • Provides information about rental items, such as availability, operation, or description.
  • Advises customers on use and care of merchandise.
  • Greets customers and discusses the type, quality, and quantity of merchandise sought for rental.
  • Answers telephones to provide information and receive orders.
  • Inspects and adjusts rental items to meet needs of customer.
  • Rents items, arranges for provision of services to customers, and accepts returns.
  • Prepares rental forms, obtaining customer signature and other information, such as required licenses.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Leasing Consultant — Shows real estate to potential customers for the purpose of leasing.
  • Rental Agent
  • Video Clerk
  • Rental Counter Clerk
  • Rental Sales Representative
  • Rental Assistant
  • Counter Service Representative
  • Rental Associate


  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733