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Non-technical Sales Representative

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High school (GED) +

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What They Do

Sales Representatives, Wholesale and Manufacturing Career Video

About This Career

Sells goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

This career is part of the Marketing cluster Professional Sales pathway.

A person in this career:

  • Answers customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommends products to customers, based on customers' needs and interests.
  • Estimates or quotes prices, credit or contract terms, warranties, and delivery dates.
  • Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepares sales contracts and order forms.
  • Provides customers with product samples and catalogs.
  • Monitors market conditions, product innovations, and competitors' products, prices, and sales.
  • Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Overnight travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Outside Sales Representative
  • Sales Consultant
  • Salesman
  • Inside Salesperson
  • Sales Representative (Sales Rep)
  • Customer Account Technician
  • Account Representative
  • Salesperson
  • Route Sales Representative
  • Sales Professional


  • Email Support
  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900
  • North Dakota Career Resource Network
    ndcrn@nd.gov | (701) 328-9733